As an award-winning consulting company with locations worldwide, ERP Success Partners matches organizations in the contract furniture, retail, restaurant/hospitality, manufacturing, wholesale distribution and professional services sectors with the advanced technology they need to grow and thrive.
ERP Success Partners has also developed its own micro-vertical solution set for the contract furniture industry, which is rapidly becoming the platform of choice within the ecosystem. Built on NetSuite, CFI Suite applications help dealers manage all facets of their businesses from a single platform. This helps them improve efficiencies, scale, decrease operational costs and grow more profitably.
Following the Sun
With offices in Montreal, Michigan, New York, Mauritius, the Philippines and now France, ERP Success Partners was founded in 2018 by Mark Rhyman. He was later joined by Serghino Felix as Partner. Spearheaded by these two results-oriented, forward-thinking IT experts, the company has since grown into a 50-person firm that serves more than 100 customers around the world.
Specializing in NetSuite licensing, implementation, personalization, support and optimization, ERP Success Partners relies on a diverse workforce—both in terms of geography and IT implementation expertise—that transforms every new customer through the intricacies of replacing their existing systems with a world-class Cloud ERP that can manage all aspects of their operations.
As a long-time Oracle+NetSuite Partner, and even as we’ve grown to accommodate a larger group of customers, we’ve maintained a ‘high touch’ approach to ERP implementations. For the contract furniture industry in particular, we’ve really come to understand the nuances of this sector and work side-by-side with our customers as they navigate the changing tides of the office industry and leverage new opportunities within it.
Expanding in France
With its new location in Paris, ERP Success Partners is widening its footprint in the European market and is well positioned to deliver even more successful NetSuite implementations to a wide range of customers in the region. Rhyman said the decision to open a location in France was based on the desire for better market reach and the need to support customers without worry over time constraints and disruptions.
“We look forward to serving as a reliable and trusted implementation partner for the many organizations in France that would benefit from having a modern, unified, cloud ERP in their corners,” said Rhyman. “Our new location aligns well with our company’s overall vision of serving even more European customers from regional locations, and helping them realize the full potential of the NetSuite platform.”
Once in place, NetSuite helps companies of all sizes and across many different industries effectively manage their core business processes with a single, fully integrated system covering ERP, financials, customer relationship management (CRM), e-commerce, inventory management and more. By adding CFI Suite and other customizations to this winning solution, ERP Success Partners helps companies make NetSuite the last ERP investment that they’ll ever need.
“Having spent the past 15 years working with NetSuite—including running our own enterprise on the ERP—we have firsthand knowledge of how powerful the platform can be and how it can benefit all businesses,” said Rhyman. “We’re now eager to bring this level of expertise into the European market.”