Top reasons to choose CFI Suite as your next and final investment

CFI Suite helps busy contract furniture dealers achieve their business goals

Like many industries, the contract furniture sector has dealt with an unusually high number of challenges and setbacks over the last few years. The pandemic, persistent labor shortage, shift to remote work, and spate of supply chain shortages have all impacted the productivity and profitability of companies operating in this sector.

“Supply chains and logistics were thrown into chaos during the pandemic, creating a number of challenges including trade disruptions, port congestion, and soaring freight rates,” Forbes reports. “Brands selling and manufacturing furniture especially felt the strain caused by these delays. Delays and cancellations led to backlogs. Port bottlenecks emerged.”

On a positive note, the pandemic-driven remote work trend drove a higher need for home office furnishings—which turned out to be a bright spot for contract furniture dealers over the last 2-1/2 years. By expanding their options, these dealers were able to position themselves as the go-to providers in this area.

Now, as more companies either return to the office or use hybrid work approaches, their employees continue to require commercial-grade options in whatever environment they’re working from. To meet these needs – while also continuing to meet the needs of their traditional customer base – contract furniture dealers are increasingly turning to technology for help.

That’s where ERP Success Partners’ CFI Suite comes in. Based on our years of experience implementing NetSuite and working with the contract furniture industry, we have developed specific native NetSuite SuiteApps (extensions) to ensure optimal efficiency for contract furniture providers.

The preferred business system for the industry, CFI Suite helps dealers manage their entire organizations on a single business system. This helps them improve efficiency, scale up, decrease operational costs, and grow their bottom lines.


Addressing dealers’ business needs

Built with manufacturer-specific Haworth, Steelcase, and Knoll integrations, CFI Suite includes:

Customer Relationship Management (CRM)

Complete sales cycle management, including leads, opportunities, quotes/bids, and influencer and pipeline reporting.


High Levels of Automation

Using CFI Suite and NetSuite’s native functionalities, dealers can build sophisticated automation for business processes. Customizations can also be created to automate complicated tasks.


Accounting & Financials

Real-time reporting, account reconciliation, and support for multiple companies help dealers manage all financial aspects of their businesses.


Project Management

Understand the true cost and profit of projects with the order insights module. Get in-depth reports, calculate gross profit by project, and determine commissionable gross profits—all in one system.


True Cloud Computing

Run your company’s IT operations with nothing more than a browser and an internet connection. Your data is securely hosted in the cloud and accessible from anywhere on any device.


Business Intelligence Analytics

Powerful reporting and search capabilities give the dealer deep insight into all data. CFI Suite includes an easy-to-use analysis tool that includes Excel-like formulas and pivoting of data.

Your CFI Suite FAQ

Here are some other key points that you may be asking about CFI Suite and the value that it provides to growing contract furniture dealers:

How does CFI Suite defer from the traditional business system used by the dealers?

CFI Suite operates on NetSuite, which is the leading cloud ERP with leading best practices for the contract furniture industry.


Can CFI Suite be adapted to our company’s specific needs?

CFI Suite is highly flexible and agile, which means it can easily meet various business needs and provide dealers with a competitive edge


Can CFI Suite sustain other industries?

The SuiteApp is built on the Oracle NetSuite platform, which allows dealers to run other divisions – modular walls, construction, flooring, A/V and technology, refurb, consulting and other services.


Can CFI Suite connect to third-party applications?

CFI-Suite uses a robust technological architecture that allows it to connect to any third-party applications that allow such connections.   



If you have other questions about how CFI Suite can help your dealership do more with less in today’s challenging business environment, please contact ERP Success Partners today.

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