{"id":3836,"date":"2022-06-28T08:30:25","date_gmt":"2022-06-28T12:30:25","guid":{"rendered":"https:\/\/www.erpsuccesspartners.com\/?page_id=3836"},"modified":"2026-04-24T10:38:24","modified_gmt":"2026-04-24T14:38:24","slug":"multimedia-marketing-agency-interior-design-firm-gain-high-levels-of-project-visibility-with-netsuite","status":"publish","type":"page","link":"https:\/\/www.erpsuccesspartners.com\/fr\/case-studies\/multimedia-marketing-agency-interior-design-firm-gain-high-levels-of-project-visibility-with-netsuite\/","title":{"rendered":"Une agence de marketing multim\u00e9dia + une entreprise de design d'int\u00e9rieur obtiennent des niveaux \u00e9lev\u00e9s de visibilit\u00e9 du projet avec NetSuite"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#F8FBFE” background_enable_image=”off” parallax=”on” custom_margin_last_edited=”off|desktop” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.16″ width=”100%” max_width=”1310px” module_alignment=”center” custom_margin=”0px|23px|0px|32px||” custom_padding=”19px||0px|0px|false|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”15px|15px|15px|15px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat||||||||” text_text_color=”#052ABE” text_font_size=”26px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”14vh||9vh||false|false” custom_margin_tablet=”113px|3vh|3vh|3vh|false|true” custom_margin_phone=”5vh|0vh||0vh|false|true” custom_margin_last_edited=”on|phone” custom_padding=”||39px|34px|false|false” custom_css_main_element=”font-weight: 800;” global_colors_info=”{}”]

Multimedia Marketing Agency + Interior Design Firm Gain High Levels of Project Visibility with NetSuite \u00a0\u00a0<\/strong><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2024\/05\/Case-Study-perception-marketing-1.jpg” alt=”avanto-case-study” title_text=”Perception Marketing switches from Quickbooks and Smartsheet to NetSuite” show_bottom_space=”off” disabled_on=”off|off|off” _builder_version=”4.21.0″ width=”81%” custom_margin=”14px|||40px” custom_margin_tablet=”-5%|9%|7%|9%||true” custom_margin_phone=”-11%|10%|11.4%|10%|false|true” custom_margin_last_edited=”on|phone” custom_padding=”||31px|||” hover_enabled=”0″ border_width_all=”1px” border_color_all=”#FCFCFC” border_width_top=”0px” border_color_top=”RGBA(255,255,255,0)” border_width_bottom=”2px” border_color_bottom=”rgba(125,130,138,0.55)” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”|20vh||20vh|false|true” custom_margin_tablet=”|0vh||0vh|false|true” custom_margin_phone=”|0vh||0vh|false|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0vh|0px|0vh|false|true” custom_padding_tablet=”|0vh|0px|0vh|false|true” custom_padding_phone=”|0vh|0px|0vh|false|true” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”0px||13px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.8em” custom_margin=”||70px|||” hover_enabled=”0″ inline_fonts=”Open Sans,Montserrat” global_colors_info=”{}” sticky_enabled=”0″]

With over 27 years of experience as marketing and branding innovators, Perception Marketing<\/a> helps enterprise-level clients reinforce their brands, increase sales and enhance customer engagement. Since its start as Impressions On Hold (IOHI) in 1993, the firm has been changing its customer\u2019s \u201cperception\u201d of the power of multimedia client engagement.<\/p>\n

Perception Marketing<\/a> has built unique and powerful solutions that support brand messaging in global locations. Its VideoCast digital signage program was an industry first, and the Atmospheres overhead music system set a new standard. \u201cToday we offer the latest technology to distribute licensed music and video services via tailored campaigns to any customer endpoint required,\u201d said Dana Justus<\/a>, President of this company whose own brand reflects its customers\u2019 most critical values and requirements.<\/p>\n

\u201cWe\u2019re looking at our clients holistically and determining what digital components we can contribute and where we can enhance the customer experience for their<\/u> clients,\u201d said Justus.<\/p>\n

In addition, Perception also supports dealer partners who manage their own client relationships but leverage Perception\u2019s suite of products and services.\u00a0 Although from a different perspective, these innovative organizations use Perception\u2019s services to add \u201cstickiness\u201d with their existing client base by offering them additional solutions.\u00a0 Having a flexible ERP\/CRM that can support multiple subsidiaries, each with their own unique requirements, was critical for the Perception to support its growing dealer partner network.<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.8em” header_font=”Montserrat|700|||||||” header_text_color=”#052ABE” custom_margin=”5px||70px|||” custom_padding=”0%||0%||false|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Filling in the gaps<\/h1>\n

Up until last year, Perception<\/a> was using QuickBooks<\/a> and Smartsheet<\/a> to track their many different client projects. Because the two platforms weren\u2019t integrated, they didn\u2019t \u201ctalk\u201d to each other. Information was siloed, which often left project team members unaware of what others were doing on specific initiatives.<\/p>\n

\u201cThat lack of integration was frustrating and even scary at times,\u201d said Justus. \u201cThere were visibility gaps because not everyone knew what was going on. Everything from client deliverables, billing and collecting, and paying vendors, could be missed.\u201d<\/p>\n

Looking at multiple systems and shuttling data across those solutions required many manual hours. \u201cEverything took at least twice as long as it does now,\u201d said Justus. \u201cPlus, we didn\u2019t always have all of the information we needed to make informed decisions, or to make sure that we were meeting project or client milestones.\u201d<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.8em” header_font=”Montserrat|700|||||||” header_text_color=”#052ABE” custom_margin=”||70px|||” custom_padding=”0%||0%||false|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Working from the same playbook<\/h1>\n

Turning to ERP Success Partners\u2014a company she\u2019d worked with on previous projects\u2014for help, Justus began looking at different software options. She decided to implement the NetSuite<\/a> cloud-based enterprise resource planning (ERP) platform, which she\u2019d used in the past. From that experience, Justus knew that NetSuite would get all team members on the same platform, accessing the same data and working from the same playbook.<\/p>\n

Now, all project managers, sales reps and accounting personnel have real-time data on client projects, payment schedules and other pertinent data. This added visibility has helped Perception Marketing improve cash flow, elevate the level of service to clients and partners, and streamline the project management process.<\/p>\n

\u201cWe looked at options like Zoho and Salesforce but really couldn\u2019t find anything that would stack up to NetSuite,\u201d Justus recalled. \u201cEverything else was lacking in at least one area, and nothing else could manage the whole gamut of what we needed from the project side to the accounting side.\u201d<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.8em” header_font=”Montserrat|700|||||||” header_text_color=”#052ABE” custom_margin=”||70px|||” custom_padding=”0%||0%||false|” global_colors_info=”{}”]

Simple and uncluttered<\/h1>\n

Justus said ERP Success Partners helped her find the NetSuite edition that would provide the biggest bang for their buck in terms of features and functionalities. \u201cWe demoed those editions and went through a pros and cons exercise to decide which one would be the best fit for us right now,\u201d said Justus, who adds that ERP Success Partners was aware of the small firm\u2019s budget and worked to stick to it.<\/p>\n

That meant using as many of the NetSuite native functionalities as possible, versus having to customize the platform to the company\u2019s needs. \u201cWe wanted to do as much with the base model as we could, knowing that eventually we’ll grow and want some customizations made,\u201d said Justus. \u201cFor now, we really want to leverage NetSuite right out of the box. ERP Success Partners helped us to analyze that, stay on budget and keep things simple and uncluttered.\u201d<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.8em” header_font=”Montserrat|700|||||||” header_text_color=”#052ABE” custom_margin=”||51px|||” custom_padding=”0%||0%||false|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Staying in step with each other<\/h1>\n

One of the most important tasks that NetSuite has automated for Perception Marketing is the company\u2019s marketing workflows, which can\u2019t proceed until a team member does his or her part. With more employees working remotely, and dealer partners nationwide, team members need high levels of visibility over who\u2019s doing what.<\/p>\n

\u201cWe can\u2019t just pop into someone\u2019s office and ask, \u2018Where are you at with X, Y or Z?\u2019\u201d Justus explained. \u201cWith NetSuite, we have a new layer of visibility that cuts down on the phone or Zoom calls needed to stay in step with each other.\u201d<\/p>\n

Justus also likes being able to log in and refer back to all project-related client correspondence, which is no longer just stored in an associate\u2019s email inbox.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_color=”#FCFCFC” custom_margin=”0px||” custom_padding=”2%||5%||false” custom_padding_tablet=”3%||8%||false” custom_padding_phone=”10%||10%||true” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”0%||-2%||false” custom_padding_tablet=”||6px|||” custom_padding_phone=”0%||9%||false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”26px” text_letter_spacing=”0.21px” text_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_margin=”|0px||0px|false|true” custom_margin_tablet=”|0px||0px|false|true” custom_margin_phone=”|0px||0px|false|true” custom_margin_last_edited=”on|desktop” custom_padding=”|20vh||20vh|false|true” custom_padding_tablet=”|60px||60px|false|true” custom_padding_phone=”|10px||10px|false|true” custom_padding_last_edited=”on|desktop” text_font_size_tablet=”22px” text_font_size_phone=”20px” text_font_size_last_edited=”on|desktop” text_text_align=”center” global_colors_info=”{}”]

\u201cWhen we get busy, people sometimes have to pinch hit and jump into the middle of a project. Using NetSuite, they can quickly glance through the correspondence and get up to speed with what’s going on.\u201d<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/www.erpsuccesspartners.com\/contact-us\/” url_new_window=”on” button_text=”UPGRADE TO NETSUITE NOW” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#F8FBFE” button_bg_color=”#052ABE” button_border_color=”rgba(0,0,0,0)” button_border_radius=”3px” button_letter_spacing=”0.18px” button_font=”Montserrat|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#F8FBFE” button_icon_placement=”left” background_layout=”dark” custom_padding=”10px|45px|10px|45px|true|true” button_text_size_tablet=”” button_text_size_phone=”12px” button_text_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

En collaboration avec ERP Success Partners, Perception Marketing & Crossover Consultants met en \u0153uvre NetSuite pour offrir plus de visibilit\u00e9 et de flexibilit\u00e9 dans plusieurs filiales. <\/p>","protected":false},"author":9,"featured_media":3838,"parent":1714,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-3836","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPerception Marketing & Crossover Consultants NetSuite<\/title>\n<meta name=\"description\" content=\"See how a marketing agency and interior design firm improved project visibility, reporting, and control using NetSuite with ERP Success Partners.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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