{"id":2949,"date":"2021-07-07T00:45:32","date_gmt":"2021-07-07T04:45:32","guid":{"rendered":"https:\/\/www.erpsuccesspartners.com\/?page_id=2949"},"modified":"2024-04-23T05:57:22","modified_gmt":"2024-04-23T09:57:22","slug":"hbi-office-plus","status":"publish","type":"page","link":"https:\/\/www.erpsuccesspartners.com\/fr\/case-studies\/hbi-office-plus\/","title":{"rendered":"Un revendeur canadien de meubles et de papeterie pour contrat utilisera NetSuite Cloud ERP pour atteindre $40 millions de ventes"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”3.25.4″ background_color=”rgba(0,0,0,0.08)” background_image=”https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2019\/07\/why-netsuite-bg.jpg” parallax=”on” custom_margin_last_edited=”off|desktop” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”3.25.4″ width=”100%” max_width=”1310px” module_alignment=”center” custom_margin=”0px|23px|0px|32px||” custom_padding=”19px||0px|0px|false|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”3.25.4″ custom_padding=”15px|15px|15px|15px|true|true” global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”3.27.4″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”86px||40px||false|” custom_padding=”||39px|34px||” custom_css_main_element=”font-weight: 800;” global_colors_info=”{}”]

Canadian Contract Furniture and Stationery Dealer Will Use NetSuite Cloud ERP to Hit $40 Million in Sales<\/strong><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2021\/06\/HBI-Office-Plus.png” alt=”Case Study – HBI Office Plus” title_text=”HBI-Office-Plus” show_bottom_space=”off” disabled_on=”off|off|off” _builder_version=”4.9.4″ width=”81%” custom_margin=”14px|||40px” custom_margin_tablet=”-5%|9%|7%|9%||true” custom_margin_phone=”-11%|10%|11.4%|10%|false|true” custom_margin_last_edited=”on|phone” custom_padding=”||31px|||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.25.4″ custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”3.25.4″ custom_padding=”0px||13px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text _builder_version=”4.9.4″ text_font=”Open Sans||||||||” text_text_color=”#2E69BA” text_font_size=”17px” text_letter_spacing=”0.21px” text_line_height=”36px” custom_margin=”||12px|||” custom_padding=”|0px||0px” locked=”off” global_colors_info=”{}”]

Working with ERP Success Partners, HBI Office Plus implements NetSuite to move onto the cloud and launch a functional website that features live inventory and a broader geographic reach.\u00a0<\/em><\/p>\n

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A premier supplier of contract office furniture, office supplies, and educational furniture in Saskatchewan, HBI Office Plus, Inc., (\u201cHBI\u201d) is the only preferred dealer of Haworth office furniture in the region and a member of Canada\u2019s largest independent stationery buying group. Locally owned and operated, HBI has five locations and 65 employees in Canada.<\/p>\n

Originally established as Brennan Supply in 1969, HBI was founded in 2008. Today, the company specializes in office supplies and furniture; modular walls; janitorial supplies; coffee and break room supplies; educational furniture; and academic and art supplies. Over the years, HBI has grown from a single-location entity into a commercial stationery and contract furniture force in the Saskatchewan marketplace.\u00a0<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ background_color=”#FFFFFF” custom_padding=”34px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.9.4″ text_font=”Montserrat|800|||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”-2%||-4%||false” custom_padding=”|||0px” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

The Timing was Perfect<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25.4″ custom_padding=”||21px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text _builder_version=”3.27.4″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]

Focused on improving its customers\u2019 online buying experience, HBI began looking for a Cloud-based enterprise resource planning (ERP) solution to replace its existing systems. For the most part, the company\u2019s aging, Silk solution (a Prophet 21 system developed for copier companies) was working okay, but it just wasn\u2019t keeping up with customer demand for better online search and inventory management functionalities.<\/p>\n

\u201cFor us to be great in our marketplace, our website and online store have to be great,\u201d said Jay Sullivan, President and CEO, \u201cand especially on the stationery side, where we compete with the likes of Staples and Supreme.\u201d<\/p>\n

The company also wanted to move away from using onsite servers and leverage the cloud. \u201cWe had a lot of servers running in our building,\u201d said Sullivan. \u201cWe wanted to get on the cloud, simplify those processes, and eliminate the costs of running servers.\u201d<\/p>\n

With these and other goals in mind, HBI worked with Business Development Bank of Canada (BDC) to assess options from SAP and Prophet 21, among others. \u201cI wasn\u2019t very happy with what BDC presented to us,\u201d said Sullivan, who received a well-timed contact from NetSuite Solution Provider ERP Success Partners.<\/p>\n

\u201cWe had a quick call with ERP Success Partners, hit it off really well, and decided to implement NetSuite\u2019s Cloud ERP,\u201d Sullivan. \u201cWe were also talking to Prophet 21 at the time, but working with ERP Success Partners helped solidify our decision to go with NetSuite.\u201d<\/p>\n

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Hands-on and Engaged<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text _builder_version=”3.27.4″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]

Today, HBI uses NetSuite to handle most of its business operations, including inventory management, sales, fulfillment, transportation, and e-commerce (via SuiteCommerce). It uses ERP Success Partners\u2019 Haworth integration to connect with its larger furniture supplier.<\/p>\n

Combined, NetSuite helps HBI streamline its business processes while also providing a robust e-commerce platform that has exceeded the company\u2019s expectations. \u201cThe ERP Success Partners\u2019 team did a great job at handling our account and taking a lead on it,\u201d said Sullivan. \u201cThey were\u00a0 hands-on, engaged, and offered direct support.\u201d<\/p>\n

When HBI needed help creating search capabilities for its website, for example, ERP Success Partners built out several customized searches\u2014an intervention that saved the HBI team much time and effort.<\/p>\n

<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ background_color=”#FFFFFF” custom_padding=”34px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.9.4″ text_font=”Montserrat|800|||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”-2%||-4%||false” custom_padding=”|||0px” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

Growing Market Share<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25.4″ global_colors_info=”{}”][et_pb_text _builder_version=”3.27.4″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]

Live on NetSuite since September 2020, HBI now has clear visibility into its inventory, a 360-degree view of its operations, and a website that can stand up to any competitor\u2019s online offering.<\/p>\n

\u201cOur website is just absolutely superior and our search functionality is amazing,\u201d said Sullivan. \u201cThe power and reach of our website is attracting customers from all over Canada and in the U.S. We\u2019re doing more business online than we\u2019ve ever done.\u201d<\/p>\n

On track to hit $30 million in sales within the next few years, HBI now has the technology infrastructure it needs to be able to run its current business and also scale up for the future.<\/p>\n

\u201cHopefully within the next 10 years, we\u2019ll push to hit $40 million and really grow our business and expand throughout Saskatchewan,\u201d Sullivan explained.<\/p>\n

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\u201cFrom there, we’re always looking at opportunities, whether it’s bringing in another line like a coffee company or a janitorial product,\u201d he continued. \u201cWe’re open to all types of opportunities right now, and particularly those that fit well with our existing model and that allow us to grow our market share.\u201d<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/www.erpsuccesspartners.com\/cfi-suite\/” url_new_window=”on” button_text=”DISCOVER CFI SUITE” button_alignment=”center” _builder_version=”4.10.4″ custom_button=”on” button_text_size=”14px” button_text_color=”#0A367D” button_bg_color=”#FFFFFF” button_border_color=”rgba(0,0,0,0)” button_border_radius=”3px” button_letter_spacing=”0.18px” button_font=”Montserrat|700|||||||” button_icon=”%%3%%” button_icon_color=”#0A367D” background_layout=”dark” custom_padding=”10px|45px|10px|45px|true|true” button_text_size_tablet=”” button_text_size_phone=”12px” button_text_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Un revendeur canadien de meubles et de papeterie pour contrat utilisera NetSuite Cloud ERP pour atteindre $40 millions de ventes.<\/p>","protected":false},"author":9,"featured_media":2951,"parent":1714,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-2949","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nHBI hits $40M sales with new contract furniture erp platform<\/title>\n<meta name=\"description\" content=\"A Canadian contract furniture & stationery dealer selected NetSuite ERP as the platform they needed to offer live inventory counts and a wider geographic reach.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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