{"id":2361,"date":"2021-03-16T03:08:04","date_gmt":"2021-03-16T07:08:04","guid":{"rendered":"https:\/\/www.erpsuccesspartners.com\/?page_id=2361"},"modified":"2026-04-24T13:21:28","modified_gmt":"2026-04-24T17:21:28","slug":"case-study-dcs","status":"publish","type":"page","link":"https:\/\/www.erpsuccesspartners.com\/fr\/case-study-dcs\/","title":{"rendered":"Un grand service de blanchisserie commerciale prend un d\u00e9part \u00abpropre\u00bb avec NetSuite"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.15″ background_color=”rgba(0,0,0,0.08)” background_image=”https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2019\/07\/why-netsuite-bg.jpg” parallax=”on” custom_margin_last_edited=”off|desktop” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.15″ width=”100%” max_width=”1310px” module_alignment=”center” custom_margin=”0px|auto|0px|32px||” custom_padding=”19px||7px|0px|false|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.15″ custom_padding=”15px|15px|15px|15px|true|true” global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.15″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”86px||40px||false” custom_padding=”|||55px” custom_css_main_element=”font-weight: 800;” global_colors_info=”{}”]Large Commercial Laundry Service Gets a “Clean” Start with NetSuite<\/strong>[\/et_pb_text][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_text_color=”#545961″ text_font_size=”17px” text_letter_spacing=”0.21px” text_line_height=”36px” custom_padding=”|40px||55px” locked=”off” global_colors_info=”{}”]Working with ERP Success Partners, Dry Cleaning Services successfully implements NetSuite Cloud ERP to run its growing operations.<\/i>\n\n<\/span>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2021\/03\/DCS-backgroundimage.jpg” alt=”about-us-panel-3″ show_bottom_space=”off” disabled_on=”off|off|off” _builder_version=”4.15″ width=”81%” custom_margin=”14px|||40px” custom_margin_tablet=”-5%|9%|7%|9%||true” custom_margin_phone=”0.2%|10%|11%|10%|false|true” custom_margin_last_edited=”on|phone” custom_padding=”16px||47px|||” custom_padding_tablet=”40px||16px” custom_padding_phone=”26px||14px” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ custom_padding=”0px||13px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”||||||||” text_line_height=”1.8em” inline_fonts=”Open Sans” global_colors_info=”{}”]It\u2019s been more than 70 years since Dry Cleaning Services (DCS) opened its doors in Mauritius and began serving local clients with a high-touch approach to linen cleaning and laundry service. Since then, the company has grown into the largest of its kind within its geographic market. <\/span>\n\nAlong the way, DCS has entrenched itself as an industry pioneer, a leading provider of specialized and high-quality cleaning services, and a company that is continually implementing new environmentally-sustainable practices.<\/span> <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ custom_margin=”0px||0px|||” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ custom_margin=”-48px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.15″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”0%||-4%||false” custom_margin_tablet=”” custom_margin_phone=”||4%” custom_margin_last_edited=”on|phone” custom_padding=”|||0px” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

Serving the World’s Top Brands<\/span><\/span><\/strong><\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”7%||” locked=”off” inline_fonts=”Open Sans” global_colors_info=”{}”]Today, DCS provides a wide range of services as well as high-end technological equipment to hotels, airlines, hospitals, and clinics. With a customer list that includes Holiday Inn, Lux, Sofitel, St. Regis, and ClubMed, the organization has perfected the art of catering to these essential establishments\u2019 needs for laundry solutions.<\/span>\n\nWith an eye on sustainability, DCS uses a softening plant to ensure the best possible water quality; an aqua recycle plant that recycles up to 70% of the water used in its operations; and continuous batch washers that allow it to more precisely dose its Ecolabel detergents. The latter help optimize washing quality while minimizing waste, thus reducing DCS\u2019 impact on the environment.<\/span>\n\n<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ background_color=”rgba(0,0,0,0.03)” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.15″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”-2%||-4%||false” custom_padding=”|||0px” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

A Clean Slate<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.15″ custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]With 270 employees, DCS ranks as Mauritius\u2019 largest commercial laundry service. \u201cWe do have some competitors in the market,\u201d said Shellen Gunnoo, Factory Operations Manager, \u201cbut none of them have the capacity to wash the volumes of linen that we\u2019re able to handle. We\u2019re the biggest.\u201d<\/span>\n\nAs DCS has grown, it\u2019s client base has expanded to include a wider selection of hotels and different customer groups. Up until about two years ago, the company was still managing most of its operations using paper, manual processes, and spreadsheets. <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.15″ background_color=”#0B367C” custom_margin=”0px||” custom_padding=”2%||1.7%||false|” custom_padding_tablet=”3%||8%||false” custom_padding_phone=”10%||10%||true” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Montserrat|700|||||||” text_text_color=”#ffffff” text_font_size=”28px” text_letter_spacing=”1.78px” text_line_height=”1.3em” text_orientation=”center” background_layout=”dark” min_height=”28px” custom_margin=”0px||” custom_padding=”||0px” global_colors_info=”{}”]The Best Fit<\/span><\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.15″ custom_padding_tablet=”” custom_padding_phone=”0%||9%||false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”0.21px” text_line_height=”36px” text_orientation=”center” background_layout=”dark” custom_margin=”|0px||0px||true” custom_padding=”|0px||0px||true” text_text_align=”center” global_colors_info=”{}”]\u201cWe needed a more modern approach, so we started looking at what kind of system we could implement to handle our day-to-day operations. The company explored a few different options and decided NetSuite Cloud ERP best fit its needs.”<\/span>[\/et_pb_text][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||on||||||” text_text_color=”#ffffff” text_font_size=”15px” text_letter_spacing=”0.21px” text_line_height=”36px” text_orientation=”center” background_layout=”dark” custom_margin=”|0px||0px||true” custom_padding=”|0px||0px||true” text_text_align=”center” locked=”off” global_colors_info=”{}”]

Shellen Gunnoo, Factory Operations Manager<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ background_color=”#ffffff” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.15″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”-2%||-4%||false” custom_padding=”|||0px” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

A Trusted Partner<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.15″ custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]Working with ERP Success Partners, the company implemented NetSuite ERP and was up and running on the system within the desired timeframe. Today, DCS uses its ERP to handle functions like the management of inbound and outbound customer linens; employee payroll; accounting; and purchase orders.<\/span>\n\n\u201cWe got some help from ERP Success Partners, which showed us how simple NetSuite is to use,\u201d said Gunnoo. \u201cThey also provided training and guidance on how to use the new ERP and developed several different statistical and analysis reports for us.\u201d<\/span>\n\nBy replacing its manual, paper-based systems with a unified ERP system, DCS can now analyze in detail the costs associated with its customer orders. It can also better assess its total costs of doing business and generate reports that support good decision-making. <\/span>\n\n\u201cWe also have much better controls in terms of the products that we\u2019re buying and selling, all of which are classified in our system,\u201d Gunnoo explained. \u201cWhere it used to take days or even weeks to prepare one customer report, we now have that information right at our fingertips.\u201d <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ background_color=”rgba(0,0,0,0.03)” global_colors_info=”{}”][et_pb_row _builder_version=”4.15″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text module_class=”section-title-left” _builder_version=”4.15″ text_font=”Montserrat||||||||” text_text_color=”#0B367C” text_font_size=”24px” text_letter_spacing=”0.36px” text_line_height=”39px” header_font=”||||||||” header_2_font=”||||||||” background_color=”rgba(0,0,0,0)” custom_margin=”-2%||-4%||false” custom_padding=”|||0px” custom_css_main_element=”font-weight: 800;” locked=”off” inline_fonts=”Montserrat” global_colors_info=”{}”]

On the Near Horizon<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.15″ custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” custom_padding=”1%||0%||false” global_colors_info=”{}”]Looking ahead, DCS plays to implement a customer portal that its clients can use to place orders and monitor progress on existing orders. It also wants to further explore NetSuite\u2019s core functionalities, knowing that it\u2019s a problem not maximizing those capabilities yet. DCS will also continue to work with ERP Success Partners. <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.15″ background_color=”#0B367C” custom_margin=”0px||” custom_padding=”2%||5%||false” custom_padding_tablet=”3%||8%||false” custom_padding_phone=”10%||10%||true” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.15″ custom_margin=”0%||-2%||false” custom_padding_tablet=”” custom_padding_phone=”0%||9%||false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ text_font=”Open Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”0.21px” text_line_height=”36px” text_orientation=”center” background_layout=”dark” custom_margin=”|0px||0px||true” custom_padding=”|0px||0px||true” text_text_align=”center” global_colors_info=”{}”]

\u201cThere were a lot of things we didn\u2019t know how to do in NetSuite and ERP Success Partners guided us through each step along the way, both during and after implementation.\u201d<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/www.erpsuccesspartners.com\/contact-us\/” url_new_window=”on” button_text=”UPGRADE TO NETSUITE NOW” button_alignment=”center” _builder_version=”4.15.0″ custom_button=”on” button_text_size=”14px” button_text_color=”#0A367D” button_bg_color=”#FFFFFF” button_border_color=”rgba(0,0,0,0)” button_border_radius=”3px” button_letter_spacing=”0.18px” button_font=”Montserrat|700|||||||” button_icon=”||divi||400″ button_icon_color=”#FFFFFF” button_icon_placement=”left” background_layout=”dark” custom_padding=”10px|45px|10px|45px|true|true” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Large Commercial Laundry Service Gets a “Clean” Start with NetSuiteWorking with ERP Success Partners, Dry Cleaning Services successfully implements NetSuite Cloud ERP to run its growing operations. It\u2019s been more than 70 years since Dry Cleaning Services (DCS) opened its doors in Mauritius and began serving local clients with a high-touch approach to linen cleaning […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-2361","page","type-page","status-publish","hentry"],"yoast_head":"\nNetSuite Commercial Laundry Group | ERP Success Partners<\/title>\n<meta name=\"description\" content=\"Learn how an industrial laundry service manages payroll, inventory, and orders with NetSuite ERP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.erpsuccesspartners.com\/fr\/case-study-dcs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Large Commercial Laundry Service Gets a \u201cClean\u201d Start with NetSuite\" \/>\n<meta property=\"og:description\" content=\"Learn how an industrial laundry service manages payroll, inventory, and orders with NetSuite ERP.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.erpsuccesspartners.com\/fr\/case-study-dcs\/\" \/>\n<meta property=\"og:site_name\" content=\"ERP Success Partners\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/erpsuccesspartners\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-24T17:21:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.erpsuccesspartners.com\/wp-content\/uploads\/2019\/11\/erp-logo-color-horizontal.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@successerp\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/case-study-dcs\\\/\",\"url\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/case-study-dcs\\\/\",\"name\":\"NetSuite Commercial Laundry Group | ERP Success Partners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/#website\"},\"datePublished\":\"2021-03-16T07:08:04+00:00\",\"dateModified\":\"2026-04-24T17:21:28+00:00\",\"description\":\"Learn how an industrial laundry service manages payroll, inventory, and orders with NetSuite ERP.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/case-study-dcs\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.erpsuccesspartners.com\\\/case-study-dcs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/case-study-dcs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Large Commercial Laundry Service Gets a \u201cClean\u201d Start with NetSuite\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/#website\",\"url\":\"https:\\\/\\\/www.erpsuccesspartners.com\\\/\",\"name\":\"ERP Success Partners\",\"description\":\"NetSuite Expertise. 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