ERP Experts
With a team boasting nearly two decades of experience implementing, supporting and customizing ERP solutions and adjacent components for our clients, we want to make our past experience your future success. Contact us to grow your business!
WHAT’S IN A NAME
ERP
Enterprise Resource Planning (ERP) is defined as the ability to deliver an integrated suite of business applications. ERP tools share a common process and data model, covering broad and deep operational end-to-end processes, such as those found in finance, HR, distribution, manufacturing, service and the supply chain.
SUCCESS
Success can be defined as the accomplishment of a stated purpose or a goal. Whatever the mission or vision of your company may be, it’s our desire that our past experience, in business and with NetSuite, will become your future success.
PARTNERS
The engagement with our clients often go beyond the typical client/consultant relationship. Our company at its core is made of people, and we are personal by nature. As we learn about our clients’ lives, companies, challenges, hopes and dreams, and we work together towards improvement, we become partners in each other’s success.
Our Mission
Empowering businesses to thrive with NetSuite, optimizing efficiency while fostering a culture of happiness, collaboration, and innovation—where work is both impactful and fun.
Our Vision
Develop innovative NetSuite solutions that optimize business efficiency while fostering a collaborative and enjoyable work environment. We are committed to delivering impactful applications, empowering the NetSuite community, and cultivating a culture where productivity, happiness, and innovation thrive.
Meet the Leadership Team
Our varied backgrounds bring an abundance of experience and expertise.
MARK RHYMAN
PARTNER
A result-oriented and innovative thinker
Founder & Managing Partner, ERP Success Partners
Leads a team specializing in NetSuite ERP and CRM solutions, delivering tailored digital transformations for mid-sized enterprises.
Strategic Advisor on Sustainable Technology Solutions
Guides organizations in aligning technology investments with long-term business goals, ensuring scalability and sustainability.
Expert in Business Process Optimization
Utilizes deep industry knowledge to streamline operations, enhance efficiency, and drive cost-effective solutions.
Trusted Partner in Digital Transformation
Collaborates with clients to navigate complex digital landscapes, fostering innovation and competitive advantage.
Advocate for Client-Centric Implementation
Prioritizes understanding client needs and budgets to deliver customized ERP and CRM configurations that maximize ROI.
“The decision to join the NetSuite Solution Provider Program was easy to make. Having been exposed to multiple other solutions in the past, it is clear that the partner program of NetSuite is much more aligned to our reality and DNA. I do not see myself representing another solution. NetSuite is a great solution, a great provider to represent. We have also aligned our methodology to work in fixed fee for every project we tackle.” – Mark Rhyman.
SERGHINO FELIX
PARTNER
Developing and reaching goals with clarity and ethics
Partner & Executive Vice President, ERP Success Partners
Leads strategic initiatives and fosters client relationships, driving digital transformation through tailored NetSuite ERP solutions.
Certified Scrum Master & Agile Advocate
Promotes agile methodologies to enhance team collaboration and deliver efficient, client-centric ERP implementations.
Champion of Digital Nomad Culture
Encourages flexible work environments, supporting team members in embracing remote work and global collaboration.
Trusted Advisor in ERP Evaluation
Guides organizations in selecting and implementing ERP systems that align with their unique business needs and goals.
Mentor & Community Builder
Committed to nurturing talent and fostering a culture of growth, collaboration, and shared success within the organization.
“My goal is to provide what is necessary to all members of our work environment as well as to allow them to surpass themselves in a satisfying and convivial process. Everyone has the ability to feel fulfilled in their profession, I am proud that my role is to give recommendation on the way.” – Serghino Felix
JEEKESHEN CHINNAPPEN
PARTNER
Creating innovative solutions to increase Customer Business Value
Partner & VP Product Development, ERP Success Partners
Leads the creation of innovative NetSuite solutions, including CFI Suite, Multi Line Edit Tool, PDF Builder, and Field Ops Pro, enhancing operational efficiency for clients across North America, Europe, and Africa.
Tech Entrepreneur & Author
Brings over a decade of experience in building products and businesses, driving technological shifts that empower organizations to adapt and thrive in dynamic markets.
Strategic Innovator in ERP Solutions
Combines deep industry knowledge with a forward-thinking approach to develop tools that streamline business processes and deliver measurable value to clients.
Global Perspective with Local Impact
Utilizes international experience to understand diverse business needs, tailoring ERP solutions that resonate across various markets and cultures.
Dedicated to Client Success
Focuses on creating value-driven solutions that align with client objectives, ensuring successful digital transformation journeys.
“Our clients’ success is our success, and I look forward to leveraging our products and expertise to create even more value for them.” – Jeekeshen Chinnappen
NetSuite Professionals
By partnering with certified professionals, companies can ensure more effective deployments and achieve a greater return on their investment. At ERP Success Partners, our staff holds numerous NetSuite certifications and participates in ongoing training to stay up-to-date with the latest best practices and functionalities. As one of the first NetSuite partners to enroll in the SuiteLife partner engagement program, we have access to cutting-edge training resources and are equipped to deliver the highest level of service to our clients.
As a NetSuite Solution Provider, we consult, sell and implement NetSuite. Our diversified industry expertise enables us to architect it for your specific industry, environment and business.
Part of the SuiteCloud platform, we extend NetSuite’s value through specialized software extensions that can be fully integrated with NetSuite’s core ERP functionalities through in house development.
As an Alliance partner, we help you and your employees configure NetSuite according to your unique business needs bringing in specific industry expertise. Our network of certified individuals are ready to provide strategic guidance and the very best technical skill sets to your business.
SOME COLLABORATORS
